Information is created in the wrong place
Observations remain in notes, messages and photos on the worker’s phone.
Showcase project 03 · concept
A custom fieldwork tool guides the worker during a visit, stores the required data even without a network connection and creates a report for the office when the job is complete.
A designed showcase concept — the views use fictional data and do not represent a client delivery.
Aurora Property
14 Harbour Street, HelsinkiEquipment ID checked
Safety inspection complete
Filter replaced
Customer sign-off
Filter replaced. Schedule the next inspection in six months.
KE-1042 · 5 Sep 2026
Report created
10:46Work order updated
10:47Billing line waiting for approval
10:48The business problem
Observations remain in notes, messages and photos on the worker’s phone.
Field data is later retyped into the work order, report and billing system.
The job status and follow-up needs are unknown until the worker has time to report.
One connected workflow
Work order, customer and site details appear in one place.
A checklist ensures required observations, materials and sign-offs are recorded.
A consistent report is generated from the completed job without retyping.
Job status, materials and billing data move into the agreed back-office systems.
Built for the real environment
Incomplete work and attachments stay on the device until synchronisation succeeds.
The worker knows what is stored locally and what has reached the server.
An interruption, weak signal or accidental tap does not erase entered information.
A job cannot be completed until every required item has been addressed.
Connecting the systems
One entry in the field → current information at the office
What this project demonstrates
The field worker sees only the information and next step relevant to the task.
Touch use, changing connectivity and interruptions are accounted for in the design.
Captured data becomes a consistent report and triggers follow-up actions.
Existing systems remain in use instead of rebuilding everything.
Does information get stuck between the field and the office?